1. Who we are
Amigo Grill is an Argentinian restaurant at Prinsengracht 188, 1016 HC Amsterdam. We are responsible for the processing of personal data described in this privacy policy. For questions, contact us at info@amigogrill.nl or +31 20 845 1081.
2. What data we collect
We only collect data that we need to serve you well:
- Reservation data: name, phone number, email address, party size, date and time, any dietary requirements or notes.
- Email and WhatsApp messages: the content of your message and any contact details you choose to share.
- Website usage: technical data such as IP address, browser type, pages visited and time on site. See our cookie policy.
- Payment data: payments are processed through our payment terminal or third parties (TheFork, iDEAL). We do not store full card details.
3. Why we process this data
- To register, confirm and fulfil your reservation.
- To contact you about changes or questions.
- To run, secure and improve the website.
- To meet legal obligations (such as tax records).
- If you give explicit consent: to send you our newsletter.
4. Legal basis
We process personal data on the basis of:
- Performance of a contract (for example, when you make a reservation or book a private event).
- Consent (for example, for newsletter sign-up or non-essential cookies).
- Legitimate interest (for example, to secure the website).
- Legal obligation (for example, for tax records).
5. How long we keep your data
No longer than necessary. Specifically:
- Reservation data: up to 12 months after your last visit.
- Invoice and accounting data: 7 years (statutory retention period).
- Email and contact messages: up to 24 months, or shorter if you request deletion.
- Newsletter subscriptions: until you unsubscribe.
6. Who we share data with
We never sell data. We only share with parties that help us deliver our services:
- TheFork for online reservations (their own privacy policy applies).
- Our payment provider (iDEAL/card terminal) for payments.
- Our hosting provider for the website.
- Email and newsletter software for mailings you've signed up for.
- Authorities when legally required.
We sign data processing agreements with all third parties where the GDPR requires it.
7. Your rights
Under the GDPR, you have the right to:
- Access your data.
- Correct or complete your data.
- Have your data deleted ("right to be forgotten").
- Restrict or object to the processing.
- Receive your data in a portable format (data portability).
- Withdraw your consent, without affecting the lawfulness of earlier processing.
Send your request to info@amigogrill.nl. We respond within 4 weeks. Not satisfied? You can always file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).
8. Security
We take appropriate technical and organisational measures to protect your data against loss or unlawful processing. Our website uses HTTPS, access to reservation data is limited to staff who need it for their work and our systems are regularly updated.
9. Changes
We may update this privacy policy if legislation or our practice changes. The most recent version is always on this page. We'll actively inform you of any major changes.
10. Contact
Questions? Email us at info@amigogrill.nl or call +31 20 845 1081.